Privacy Policy
Last updated: April 1, 2026
Introduction
Parallel Strategies AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data. Our data practices are designed to be no less protective than the privacy policies of the third-party platforms we integrate with, including X (formerly Twitter).
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and password. If you sign up through a social provider, we may receive additional profile information.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, and actions taken within the application.
Integration Data
When you connect third-party services (CRM, social media, etc.), we access and store data necessary to provide our services, such as contact information, social media posts, and communication records.
Device Information
We collect information about the device you use to access our platform, including IP address, browser type, operating system, and device identifiers.
X (Twitter) Data
When you connect your X account to Parallel Strategies AI, we access X's API on your behalf to provide analytics and AI-powered insights. This section describes how we handle that data in compliance with the X Developer Agreement and Policy.
What X Data We Access
- Your public profile information (username, display name, profile image, bio)
- Tweet content, impressions, and engagement metrics (likes, retweets, replies, clicks)
- Follower and following counts and growth trends
- Audience demographic insights available through the X API
- Account-level analytics (total impressions, engagement rate, media views)
How We Use X Data
- To display your X analytics dashboard within our platform
- To power AI-generated insights, content recommendations, and performance analysis
- To identify trends in your posting activity and audience engagement
- To generate reports and summaries on your behalf
We use X data solely to provide the services you have authorized. We do not use X data for any purpose inconsistent with your reasonable expectations or X's Developer Policy.
X Data Retention & Deletion
We retain X data only as long as necessary to provide our services or as required by law. If you disconnect your X account or request deletion of your data, we will delete all stored X data associated with your account within 30 days. You may submit a data deletion request by contacting us at support@parallelstrategies.ai.
No Surveillance or Tracking
We do not use X data to track, monitor, or surveil X users, individuals, or groups. We do not use X data to monitor sensitive topics, political events, protests, rallies, or community organizing activities. Our platform is designed exclusively to help you understand and improve your own X account performance.
No Off-Platform Advertising
We do not use X data to serve advertisements to users on platforms other than X, and we do not sell or license X data to advertising networks or data brokers for targeting purposes.
Off-Platform Data Matching
We do not associate your X user data with data from other platforms or external identifiers without your express, informed, opt-in consent. If we introduce any cross-platform data linking features in the future, we will request your explicit permission before enabling them.
Third-Party Compliance
Any third-party service providers who receive X data as part of delivering our platform (e.g., hosting, analytics infrastructure) are contractually required to handle that data in compliance with X's Terms of Service, Privacy Policy, Developer Agreement, and Developer Policy.
How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To communicate with you about products, services, and events
- To monitor and analyze trends, usage, and activities
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To personalize and improve your experience
Information Sharing
We do not sell your personal information. We may share your information in the following situations:
Service Providers
We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. All vendors handling X data are required to comply with X's Developer Policy.
Legal Requirements
We may disclose information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data, including any X data we have stored on your behalf
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time
- Revoke X Access: Disconnect your X account at any time via your account settings, which will stop all X API access and trigger deletion of stored X data
To exercise any of these rights, please contact us using the information provided below.
Cookies
We use cookies and similar tracking technologies to collect and track information about your activity on our platform. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can control cookie preferences through your browser settings, though disabling cookies may affect the functionality of our services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Parallel Strategies AI
Email: support@parallelstrategies.ai